Custom CRM Development Services
Custom CRM Development Services
Crafted CRM solutions tailored for startups, enterprises, and eCommerce platforms.
Why Choose CodSphere for CRM Development?
At CodSphere, we build intelligent, modular, and scalable CRM systems that help businesses stay connected with customers, streamline sales operations, and automate critical processes. Our solutions are flexible, tailored to your workflows, and seamlessly integrate with third-party tools. From open-source CRM platforms to fully custom-built solutions, we empower organisations to move beyond generic software limitations. Whether you're in retail, SaaS, education, or logistics, we tailor each CRM to your real-world use case.
Trusted by Industry Leaders
We've served businesses across Canada and globally, delivering CRM systems that improve decision-making, accelerate sales cycles, and elevate customer satisfaction.
Our CRM Solutions Cover:
Lead & Contact Management:
Easily capture, assign, and qualify leads from multiple channels. Manage every interaction with a centralised contact database.
Sales Pipeline & Opportunity Tracking:
Visualise your pipeline. Track deals by stage, set follow-ups, and automate status updates based on actions taken by your team or customers.
Marketing Automation:
Set up automated drip campaigns, bulk emails, and personalised content delivery using CRM triggers.
Customer Support Module:
Create support tickets, route them by rules, monitor SLAs, and track satisfaction ratings — all within the same platform.
Reporting & Analytics:
Real-time dashboards to track sales velocity, team performance, customer lifetime value, and more.
Integrations & API:
Our CRMs integrate with leading tools: Google Workspace/Microsoft Teams/HubSpot, Salesforce/QuickBooks, Stripe/Shopify, WooCommerce
Key CRM Features at a Glance
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Feature
Description
Custom Roles & Permissions
Role-based data access to keep your operations secure
Task & Activity Management
Assign calls, emails, demos, or onboarding steps
Workflow Automation
Let your CRM handle follow-ups, task triggers, and deal assignments
Calendar & Email Sync
Full sync with Outlook, Gmail, and your preferred calendar app
Data Import & Migration
Bring in your spreadsheets or migrate from old CRMs safely
Mobile-Friendly UI
Access your CRM anytime, anywhere with responsive design
Types of CRM Solutions We Offer
Custom CRM
Software
Built from scratch, fully tailored to your processes, branding, user roles, and KPIs.
Open-Source CRM
Integration
Customize platforms like Odoo, SuiteCRM, or OroCRM with your unique modules.
Industry-Specific
CRMs
CRM for real estate, healthcare, finance, retail, and logistics with niche features.
CRM Platforms We Work With
Salesforce CRM
Setup, development, integration
Odoo CRM
Open-source, modular, and highly customizable
Krayin CRM
Laravel-based open-source CRM ideal for SMEs
Custom PHP/Node.js CRM
Fully proprietary builds with 100% ownership
Benefits of Using Our CRM Solutions
- Streamline customer interactions from inquiry to onboarding
- Eliminate spreadsheet dependency
- Reduce lead leakage and missed follow-ups
- Track, measure, and forecast revenue accurately
- Improve team performance with automation and accountability
- Fully compliant with data privacy standards
Our CRM Development Process
Requirements Gathering
Deep dive into your process, roles, tools, and bottlenecks.
Design & Prototyping
Wireframe your CRM screens and user journeys.
Development & Integration
Custom module coding + integration with third-party APIs.
Testing & QA
Functional, usability, and performance testing.
Launch & Training
Staff onboarding, admin setup, and real-time usage support.
Support & Optimization
Monthly maintenance, analytics, and iterative improvements.
Requirements Gathering
Deep dive into your process, roles, tools, and bottlenecks.
Design & Prototyping
Wireframe your CRM screens and user journeys.
Development & Integration
Custom module coding + integration with third-party APIs.
Testing & QA
Functional, usability, and performance testing.
Launch & Training
Staff onboarding, admin setup, and real-time usage support.
Support & Optimization
Monthly maintenance, analytics, and iterative improvements.
Client Testimonials
Lynda P.
Operations Head, ConnectCall Services
"CodSphere helped us transition from spreadsheets to a robust, centralised CRM. Our sales flow is 10x smoother."
Josh M.
SaaS Founder, Vancouver
"We integrated HubSpot into our backend ERP through CodSphere's CRM expertise. Everything connects perfectly now."
We are here to help you
Ready to start? Contact us today.
Tell about your project and ask questions – we'll get back to you